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A custom destination theme is all about creating a wedding website that perfectly reflects the unique character of your chosen location and your vision for the celebration. It starts with private consultations with our in-house design team, who will work closely with you and your Aisle Attendant to understand the mood, style, and elements you want to showcase. This could include everything from local colours, patterns, and landscapes to cultural touches and personal stories that are important to you.

The design team will then create a one-of-a-kind website design, ensuring that every detail – from the fonts and colour palette to the images and navigation – is tailored to your destination. For example, if you’re hosting a wedding in Santorini, the theme might incorporate the island’s iconic blue domes, white-washed architecture, and stunning sunset views. A snowy wedding in St. Moritz might feature cool, crisp tones with alpine motifs, while a Sicilian celebration could include vibrant lemon motifs and rustic vineyard scenes.

The goal is to create a seamless digital experience that transports your guests to the essence of your wedding location even before they arrive, making every interaction with your website feel like a preview of the celebration to come.

Platform support is included with all Self-Service packages and provides access to our support team to help you navigate the platform and make the most of its features. This support is focused on guiding you through technical aspects, answering questions about using the platform, and ensuring you have a smooth experience. It does not cover research, travel details, or content creation – those elements are separate or included in Full-Service packages through the Aisle Attendant.

Our content curation service is all about bringing your destination and events to life through carefully crafted digital media. Our content team dives deep into the essence of your wedding location and each planned event, gathering visuals and stories that make your website truly unique. We’ll liaise with key suppliers and search through online resources to source the perfect imagery and footage.

For example, if you’re planning a boat day as part of your pre-wedding events, we’ll work directly with your supplier to gather photos, videos, and other media that showcase the experience. Our team then combines these elements into custom slideshows, videos, and mood boards, like dress codes or event highlights, that capture the magic your guests can expect. From background galleries to beautifully curated videos, our goal is to create a digital experience that gives your guests a vivid preview of your celebration.

Website planning is included in all of our plans and begins right after sign-up. It’s designed to help couples get started quickly and efficiently while ensuring they know how to make the most of our platform. Our platform support team, or your Aisle Attendant, will discuss your vision and walk you through the key features that match your needs. If you have a Full-Service plan, simply share your ideas, or connect us with your wedding planner, and we’ll handle everything from there. For Self-Service plans, we guide you through setting up your site, customising the layout, and covering all essential details, making sure your wedding website is up and running smoothly.

Destination research is like planning the holiday of a lifetime, but with a focus on making sure every guest has a smooth and enjoyable experience. Atlas & Aisle takes on the complexities of a destination wedding by providing couples and their guests with all the information they need to plan their trip with ease. With a destination wedding, each guest adds new logistical challenges, and we aim to ensure no one feels lost or overwhelmed – everyone should arrive relaxed and ready to celebrate.

We start by sitting down with you to understand why you chose your destination – maybe there’s a love story behind it, and we’ll help bring that to life. From there, we conduct thorough research, exploring the area to find the best accommodation options for your guests, insider tips on local towns and villages, and even hidden gems. Our goal is to provide a high level of information that keeps guests well-informed and excited about your wedding, so they can be fully immersed in the experience from the moment they arrive.

All of the research conducted will be brought to life within the platform.

Travel research is all about ensuring your guests arrive on time and stress-free, so no one misses a moment of your celebration. We help map out the best travel routes from each guest’s location, covering flights, trains, and other transportation options to make sure everyone knows the smoothest way to get there. Once they arrive, we provide detailed information on how to get around the destination – like recommending the most reliable taxi services or arranging shuttle options. Nobody wants a delayed guest, so we’ll even liaise with key transport providers to ensure your website has everything guests need to manage their travel plans seamlessly, minimising the risk of last-minute hiccups.

The destination tour is destination research taken to the next level – done in person. Exclusive to our Grand Voyage plan, this service allows your Aisle Attendant to fully immerse themselves in your chosen location before your wedding website is created. During a 2-3 night stay, they’ll experience the destination firsthand, taking in every detail – like the atmosphere, the quality of service at various hotels, and the nuances of each venue. They’ll forge personal connections with key local contacts to ensure your guests are treated with the highest level of care.

This trip is more than just sightseeing; it’s about testing out top tips to ensure they’re truly aligned with your guests’ needs. For example, how far is the walk between venues? Which hidden spots can be highlighted for your guests? Are the local recommendations as good as they seem online? The goal is to bring back insights that transform your wedding website into a genuine reflection of the destination, filled with details that ensure your guests have an unforgettable experience from the moment they arrive.

The Aisle Attendant is your personal guide and concierge, making sure every aspect of your destination wedding runs smoothly. They’re your main point of contact, handling everything from website updates and guest communications to coordinating travel logistics. Need to make a change to your website or add new information? Just let your Aisle Attendant know, and they’ll take care of it. They can also respond to guest questions directly, helping with travel arrangements, accommodation recommendations, and any special requests, so you don’t have to worry about the details. By working closely with your wedding planner, they ensure that all plans align seamlessly, allowing you to focus on enjoying your celebration while they handle the rest.

Platform Support is included with our Self-Service plans and is designed to guide you through the technical aspects of using our platform. It provides access to our support team, who can answer questions about how to navigate the platform, set up your website, and use its various features. Platform Support ensures that you have the knowledge and resources to manage your website independently, but it does not include help with research, content creation, or guest communication.

The Aisle Attendant, exclusive to our Full-Service plans, offers a much more hands-on, personalised experience. They act as your dedicated concierge, handling everything from website updates to guest inquiries. Beyond providing technical support, they assist with travel arrangements, liaise with suppliers, and ensure that every detail is aligned with your vision. The Aisle Attendant also works closely with your wedding planner, allowing you to step back while they manage the logistics and communication, ensuring a seamless experience for both you and your guests.

No, but before signing up, our team will provide a thorough and personalised platform demo, walking you through all features and answering any questions you may have. This way, you can feel completely confident in your decision after seeing the platform in action.

Yes! A demo is required before signing up to make sure you’re fully comfortable with your decision. The demo is conducted over a scheduled video call and typically lasts between 90 to 120 minutes, depending on how many questions you have and how in-depth you’d like to go.

Need a quicker time? No problem, we can streamline the demo and respond to questions separately at a time that best suits you. We will still require a minimum of 45 minutes.

Start by booking a demo. After the demo, you’ll receive a private sign-up link to enter key details about your wedding. From there, choose your preferred payment plan and complete the payment. Once the payment is received, we’ll begin setting up your Atlas & Aisle website, with the process starting within 48 hours.

We offer payment in full at the point of sign-up, or you can choose an instalment plan with three payments, spaced 30 days apart. For example, the first payment is due at sign-up, the second payment 30 days later, and the final payment 30 days after that. Installment payments incur an additional 5% fee.

Packages start from the day you sign up, whether your wedding is 2 years away, 1 year, or just 6 months. The price remains the same regardless of the timeline. Your wedding website will stay open to guests for up to 90 days after your wedding day. After that, we’ll reach out to discuss the best way to close your website and ensure you keep any data or memories you’d like to retain.

We do not offer refunds, but we’re committed to making sure you have the best experience possible. If any issues arise, our team is always here to work with you and find a solution that meets your needs. Your satisfaction is our priority, and we’ll do everything we can to resolve any concerns or challenges that come up.

If our plans or pricing change after your sign-up date, your original terms will remain in place. This means that any new offers or more competitive plans introduced after your sign-up won’t automatically apply to you unless we decide to extend them. We strive to keep our offerings fair and consistent, but we also remain open to discussing any concerns you might have as circumstances evolve.

If your wedding is postponed, how we handle it depends on your plan. For Self-Service plans, you’ll need to update the new details on your website to keep guests informed. For Full-Service plans, your Aisle Attendant will take care of updating all the information for you. There are no extra charges for changing the wedding date – your package remains active, and the 90-day period before the website shuts down will be adjusted to reflect your new wedding date.

This depends on your plan. If you are on a Self-Service plan, you’ll need to update the website yourself with any new details to keep your guests informed. If you’re on a Full-Service plan, your Aisle Attendant will handle all the updates for you, ensuring that any changes are communicated clearly to your guests and that your website reflects the latest information.

No, there are no guest limits. You can invite as many guests as you need.

Absolutely! Our platform is designed with mobile use in mind, knowing that most guests will access it on their phones. A seamless mobile experience is at the heart of everything we build, ensuring your website looks great and functions smoothly on any device.

Our platform is built with security as a top priority to ensure that your information and your guests’ data remain protected. We use industry-standard encryption protocols to safeguard all data exchanges, including login credentials and payment information, keeping your details secure from unauthorised access. Every guest interaction, from RSVPs to viewing event details, is secured through encrypted connections, ensuring privacy throughout the entire process.

Additionally, each wedding website includes secure login features for guests, allowing only those invited to access specific details about your event. Our servers are regularly monitored for security updates, and we perform routine audits to ensure that our systems stay ahead of potential vulnerabilities. Rest assured, we take every measure to maintain the integrity and safety of your digital wedding experience.